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COVID-19 Updates

Third Stimulus Payment: What Our Members Need to Need to Know


When will I receive my economic impact payment?

Americans were assured that payments would start being disbursed within the month of March. Press Secretary Jen Psaki said, however, that the first round of payments will begin the weekend of March 12.

Neighborhood Credit Union receives files (direct deposits) from the Federal Reserve once a week and are processed as soon as possible. If you see that your direct deposit is pending, Neighborhood CU is unable to manually release funds from any direct deposits into your Neighborhood CU accounts.

If you would like more information, here is a recent blog post about the third stimulus payment that is updated as we get more information. 


Check the Status of Your Payment

Taxpayers can track the status of their payments with the IRS Get My Payment tool.

If my direct deposit is pending, can you release the funds early?

No.

Neighborhood Credit Union is unable to manually release funds from any direct deposits into your Neighborhood CU accounts. Continue to monitor your account through the Online Banking portal or the MyNCU Mobile App for real-time updates to the status of your direct deposit.

Why would my stimulus payment be returned to the IRS or rejected?

If the EIP deposit was pending but did not post, then the deposit has been rejected due to either an invalid account number or a charged-off account.

A stimulus payment may be returned to the IRS if the direct deposit was sent to a closed account. If the member with the closed account still has a current savings account with Neighborhood Credit Union, we manually review these deposits and make every effort to post them to the open savings account.

Who is eligible for the economic impact payment?

The third economic stimulus payment is up to $1,400 per individual and dependent.


Taxpayer Adjusted Gross Income Payment Amount
Single Up to $75,000 $1,400
Heads of Household Up to $112,500 $1,400
Married Couples Up to $150,000 $2,800
Single, Heads of Household, and Married Couple Filers with Dependents (refer to corresponding AGI above) $1,400 per dependent

Unlike the previous two economic impact payments, there is now a steep income phase out.

The third round of stimulus amounts begin to decrease for every $1,000 over the above adjusted gross incomes, with payments decreasing to zero for single filers at $80,000, heads of household at $120,000 and married couples at $160,000 adjusted gross income. Taxpayers will receive the same amount for each dependent.

All dependents of eligible taxpayers will also receive a payment for the first time. That includes disabled adults, millions of college students, and elderly Americans. Mixed-status families (where some members have Social Security numbers and others do not) are also eligible, as they were for the second payment.

Those who owe child support should also not have any of their stimulus money withheld.

To see how much relief you may receive from the third economic impact payment, try this calculator.

How will I get my stimulus payment?

The payments will primarily be sent via direct deposit. If the IRS doesn’t have your direct deposit info, you may get a paper check or a pre-paid debit card in the mail.

How will the IRS know where to send my payment?

You can visit irs.gov to check the status of your payment or update your direct deposit information.

The vast majority of people do not need to take any action. The IRS will calculate and automatically send the economic impact payment to those eligible.

For people who have already filed their 2020 tax returns, the IRS will use this information to calculate the payment amount. For those who have not yet filed their return for 2020, the IRS will use information from their 2019 tax filing to calculate the payment. The economic impact payment will be deposited directly into the same banking account reflected on the return filed.

Quick Tips to Protect Yourself from Scams

  • No government agency with be sending you messages, texts, calls or emails asking you to fill out something in order to receive your check, this includes the IRS.  
  • NEVER give your social security information to anyone.  
  • NEVER provide your personal banking information to anyone.
  • NEVER click links in unsolicited emails or from sources you do not know.
  • Be cautious of fake charities asking you to donate your stimulus money – ALWAYS double check the source.
  • Beware of fake websites claiming to “speed up” the delivery of your stimulus check.
  • Be cautious of messages that claim to be from an US government agency asking you to fill out personal information such as a tax return or social security information.  

Loan Assistance (Skip-A-Payment)

If you would like to request to skip a payment on your loan or inquire about what options we have available, please email us. There is a $35 fee to skip your payment and cannot be added to your loan. In your email, please include the following:
  • Full name
  • Phone number
  • Email
  • Which account you'd like to use to pay the $35 fee 



Mortgage Assistance

In your email, please include the following:
  • Full name
  • Phone number
  • Email



Is Neighborhood CU participating in the Paycheck Protection Program?

Unfortunately, no. We do not offer business loans and are therefore not able to participate.

If branch lobbies are closed, what are my options?

All of our branches with drive thru access are still open, where you can still conduct all of your banking needs (Waxahachie is temporarily closed but Nigh Drop remains available. Elm Street and Oak Cliff are permanently closed). Don't forget that we recommend to use our digital services when possible - cash a check, initiate an account-to-account transfer, view eStatements and more.

How do I get my e-statements, see if a check has cleared, or find out about my interest earned?

A lot of these types of answers are easily accessible through your Online Banking portal, whether accessed through myncu.com or the MyNCU Mobile App. If you have yet to sign up for Online Banking, get directions here.

You can learn how to access your eStatements through the Online Banking portal here.

How do I enroll in Online Banking?


Where can I find routing and account numbers?


How can I manage my account from home?


Can I order checks online?


Where can I make my loan payment online?


How do I reset my login information from the MyNCU Mobile App?

August 12, 2021 

Dallas County Mask Mandate

Our Digital Services are always open!

You can do nearly everything through myncu.com or the MyNCU Mobile App to manage your account from the comfort of home. Open accounts, deposit checks, transfer funds, check your balance, and more. 

OPEN NEW Account 

If you're new to Neighborhood Credit Union and would like to talk to someone about opening a new account, request a call back below.

  
 
April 1, 2020

Manage Your Account Online

March 1, 2021

Now Accepting Virtual Appointments

08/10/2020

Uptown Branch has REOPENED After Temporarily Closing Due to COVID-19 Exposure

March 27, 2020

Neighborhood Credit Union is donating to North Texas Food Bank during Pandemic

March 20, 2019

Neighborhood CU is Federally Insured by the National Credit Union Administration

March 19, 2020

Directing all Branch Lobby Activity to the Drive Thru

If You're Sick or Caring for Someone

Testing for COVID-19

Frequently Asked Questions

info graphic of 6 steps to prevent illness.
April 16, 2020

Economic Impact Payment Scams

Quick Tips to Protect Yourself from Scams

  • No government agency will be sending you messages, texts, calls or emails asking you to fill out something in order to receive your check, this includes the IRS.  
  • NEVER give your social security information to anyone.  
  • NEVER provide your personal banking information to anyone.
  • NEVER click links in unsolicited emails or from sources you do not know.
  • Be cautious of fake charities asking you to donate your stimulus money – ALWAYS double check the source.
  • Beware of fake websites claiming to “speed up” the delivery of your stimulus check.
  • Be cautious of messages that claim to be from an US government agency asking you to fill out personal information such as a tax return or social security information.  
March 24, 2020

Avoiding Fraudulent Scams During COVID-19

City of Dallas COVID-19 Information

City of Arlington COVID-19 Information

Contact Us

We're here to help. Please contact us with any questions or concerns you may have.

Who We Are

Formerly known as Dallas Postal Credit Union, Neighborhood Credit Union opened its doors to its first members in April 1930, just months after the U.S. stock market crashed. During the Great Depression, when Americans’ trust in financial institutions were at their lowest, Dallas Postal Credit Union won that trust and loyalty of its charter members. In 2001, we officially changed our name to Neighborhood Credit Union, a name that more accurately reflects the diverse base of members from all over the Dallas area.

Neighborhood Credit Union now serves the entire state of Texas with over 56,000 members and assets that top $1 billion. Our ongoing effort to offer members convenient services in their communities and mobile access wherever they go has made us a top-rated credit union in the Dallas-Fort Worth area.