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Neighborhood Credit Union
Routing #311079270
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Routing #311079270
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Routing #311079270
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Where can I make my loan or credit card payment?

Self-Service Options:

Self-service options are free and Neighborhood CU does not charge a fee. Click to view the loan payment options PDF. 
 

Payment from Neighborhood Credit Union accounts

  • Online Banking: Login and click on “Move Money” tab. Transfer a single payment or setup automatic recurring transfers from your Neighborhood Credit Union account.
  • MyNCU Mobile App: Login and tap “More” then tap “Make a Loan Payment.” Transfer a single payment or setup automatic recurring transfers from your Neighborhood Credit Union account.
    • MyNCU Mobile App available to download from the Apple App Store or Google Play Store.
  • Not currently enrolled in Online Banking? Learn how to enroll here.

Payment from Another Bank

  • Electronic payments (ACH) are accepted from a non-Neighborhood CU checking or savings account.
    • Online Banking: Login, click on “Additional Services” and then click on “E-Payments”.
    • Phone System: Call 214.748.9393, use Loan Payment options not labeled “Live Representative”

Online Bill Pay from Another Bank:

  • Have another bank send your payment directly to your Neighborhood Credit Union loan.
    • Enter in the following information to your bank’s online Bill Pay System:
    • Payable to: Neighborhood Credit Union, P.O. Box 803476, Dallas, TX 75380
      • Routing # 311079270
      • Your Loan Account/MICR #

Payment by Mail:

  • Send check or money order payable to Neighborhood Credit Union with the loan account/MICR # on the memo line to: Neighborhood Credit Union, P.O. Box 803476, Dallas, TX 75380

Neighborhood Credit Union Branch:

  • View Branch Business Hours
  • Payment Methods: Cash, check and money order.
  • Neighborhood CU Account: Ask a representative for help in setting up recurring loan payments.
  • Payments by Card: Make a payment in person, MasterCard and Visa credit and debit cards accepted. Discover Card and AMEX are not accepted at branch locations. Credit Card payments are processed as a Cash Advance. Refer to your Credit Card’s Terms & Conditions for Cash Advance Fee information.
  • From Another Bank: Ask a representative for help in setting up recurring loan payments.

Branch Locations Night Deposit Drop Box:

  • A secure drop box is available at each Neighborhood Credit Union branch (Anna and Prosper locations have a 24-hour video ATM) for loan payments and deposits after-hours and on weekends. Drop box payments will be collected and processed by the end of the next business day.
  • Shared Branch Network:
    • Make a payment nationwide at any Shared-Branching CO-OP location with cash, check, money order, debit or credit card. To find the nearest Shared Branch use the myncu.com locator


Neighborhood CU Employee Assists with Payment

  • Neighborhood CU Representative Assisted Options (Refer to Fee Schedule for Service Fee)
  • Representative assists with setting up an ACH Loan Payment or making a payment by credit card (Master Card or Discover) or debit card (MasterCard or Visa). Visa and AMEX credit cards are not accepted by phone or live chat.
    • Phone System: Call 214.748.9393, follow prompts for Loan Payments > Speak to a Representative.

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