Neighborhood Credit Union Careers
What We're Looking For
Neighborhood Credit Union is looking for motivated individuals who enjoy working independently. We believe that each employee makes a significant contribution to our success.
If you enjoy working in a fast-paced environment, have a desire to help others and are committed to promoting a team atmosphere, you may be the special person that Neighborhood Credit Union needs.
Our Core Values
Diversity & Fun
We embrace diversity and have fun! Working here is challenging and engaging, but also exciting. We strive for a diverse and inclusive culture where our employees feel valued and respected.
Growth
We are learners, problem solvers, and team players. We aim to develop and motivate the most talented people we can find, giving them the tools and training need to succeed.
Ethics
We are an ethical organization doing the right thing for our members. Honesty, trust, and integrity are critical attributes to our success.
What Our Employees Have To Say
I just think the whole aspect was so intriguing: ‘We’re here for the members. We’re not here to make money.’ No, we’re here to help people, and that really resonated with me.
Gerson Calix, IT Administrator
Employee Since 2016
We’re always changing. We’re always doing new and exciting things. We’re risk takers, we’re innovators, and that really appeals to my sense of adventure.
Carolyn Jordan, Chief Growth Officer
Employee Since 1979
We’re a family... We care about the growth of each other and we take into consideration our individual families and lives outside of here.
Carrie Pescatello, Vice President
Employee Since 2013
Just being here, everyone has been more than happy to help and help me grow.
Jessica Stovall, Member Services Coordinator
Employee Since 2007
See For YourselfListen to what some of our employees have to say on why they love working at Neighborhood Credit Union.
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What Makes Us Great
Free Benefit Plans
Group Health, Dental, and Vision are all available to full-time employees with free or other low-cost plan options.
401(k) Match
A retirement plan is available to all full-time employees with an employer contribution match.
Education Reimbursement
We want to help you grow. Neighborhood CU offers a reimbursement plan for full-time employees after one-year of service.
Career Advancement
Neighborhood CU takes an active role in our employee’s success by making opportunities for growth available and promoting from within.
Employee Loans
Employee lines of credit, computer purchase assistance, and dress code assistance is available at 0% interest.
PTO & Federal Holidays
We offer a flexible personal time off policy and paid federally-observed holidays.
Caring About Our Community
Neighborhood Credit Union is dedicated to making the DFW Metroplex even better and our employees are involved every step of the way.
Open Positions
Full-Time: North Dallas Corporate
Why You're Important
Elevate our lending operations to excellence! As the leader managing all aspects of consumer lending, indirect lending, and mortgage lending, you will ensure that our lending practices align seamlessly with established policies and procedures. Your commitment to compliance will be crucial in upholding the highest standards as you navigate State and Federal regulations. If you're driven to make a significant impact and ensure our lending operations excel within regulatory frameworks, we want you on our team!
Open Positions
Full-Time Location: North Dallas (Corporate)
Why You're Important
You’ll take charge of our marketing content and creative, making sure everything we produce—text and visuals—hits the mark. You’ll help shape and implement our marketing and communication strategies to attract and keep our members. Your role will include researching marketing needs, keeping up with trends, and ensuring we stay competitive. You’ll also manage a team and work with vendor partners to get the job done right.
Open Positions
Full Time Location: North Dallas (Corporate)
Why You're Important
When members call, you're the first person they talk to. You help and provide service to ensure a great experience. You assist with every day inquiries, resolve concerns, and educate on the use of products and services.
Open Positions
Location: North Dallas Corporate Office/North Texas
Why You're Important
As a Fraud/Bank Secrecy Act (BSA) Support Specialist, you're the key player in safeguarding our credit union and its members from fraud and financial crime. Your expertise ensures that all departments operate securely and comply with essential BSA regulations, protecting us from risks that could affect our operations and reputation. By supporting and monitoring fraud/BSA transactions, you're the first line of defense, making sure that any suspicious activity is identified and handled swiftly. When the Senior BSA Officer is unavailable, you step up as the crucial backup, ensuring there's no disruption in our compliance efforts. Your role is vital in keeping the credit union secure, compliant, and trusted by our members!
Open Positions
Full Time Locations: Grand Prairie
Why You're Important
As a leader in our branch, you are at the heart of creating an environment that delivers exceptional, world-class service to our members. Your guidance helps a team of dedicated employees meet the financial needs of the community while embracing digital innovation. By focusing on training and coaching staff to confidently use both digital channels and in-branch technology, you ensure our members experience the ease and efficiency they deserve. You’re responsible for hiring, developing, and nurturing employees, helping them build strong work ethics that drive both personal and branch success. Your ambition and ability to bring fun into the workplace motivate a team of learners, problem solvers, and team players, all working together to achieve outstanding results. Your leadership is essential to our mission of delivering the best possible member experience.
Open Positions
Location: Corporate Office (North Dallas)
Why You're Important
Step into a pivotal role where no two days are the same! As part of our dynamic team, you'll be the backbone of operations, tackling locksmithing, plumbing, carpentry, and more across our 15 facilities. Your expertise will keep our spaces running smoothly while ensuring the safety and comfort of everyone who walks through our doors. Plus, as the guardian of our credit union vehicles, you'll play a key role in our daily operations.
Open Positions
Location: Corporate Office (North Dallas)
Why You're Important
Are you ready to transform the world of debt recovery into an exciting adventure? As a Collector, you'll be the hero helping members regain financial stability while providing top-notch service. Your role includes recovering outstanding debts on loans, credit cards, and share accounts, all while ensuring compliance with relevant laws and regulations. Join us to make a real impact, grow your career, and become a part of our positive and innovative work environment.
Open Positions
Full Time Location: Lancaster, Forney
Why You're Important
We're looking for a dynamic individual seeking to serve members with both their transactional needs and digital experiences in the branch atmosphere. You'll constantly seek for opportunities for conversations to uncover financial needs and referring members to the appropriate channels and technology to meet those needs, creating the most efficient and pleasant member experience. You're always fixed on doing the right thing for the member as they participate in a team setting with other individuals who strive to have fun while being professional.
Open Positions
Full time Location: Lancaster
Why You're Important
As a Digital Experience Specialist I (Teller), you will help members embrace the ease and convenience of our digital banking services. You'll empower our community by providing education and support while ensuring their financial needs are met. Embrace technology, engage with members, and contribute to our mission of building strong financial relationships in our communities.
Open Positions
Full-Time Location: Lancaster and Sherman
Why You're Important
We're on the lookout for tech-savvy individuals excited to leverage cutting-edge technology in serving our members and community through digital solutions. Your role will involve empowering members with insights on our branch and digital platforms, guiding them towards seamless banking experiences. Engage in meaningful conversations to identify and address member financial needs while upholding our core values of integrity and community impact. If you're passionate about embracing new technology, empowering members, and making a difference in our community, we'd love to have you on board!
Open Positions
Full-Time Location: Corporate Office (North Dallas)
Why You're Important
As the Community Relations Manager, you are the bridge between our credit union and the communities we serve. Your leadership in outreach and engagement efforts strengthens relationships, fosters financial empowerment, and elevates our brand in meaningful ways. By developing strategic initiatives, cultivating Select Employee Groups (SEGs), and driving membership growth, you ensure that our credit union remains a trusted financial partner. Your ability to inspire a team, collaborate across departments, and connect with external stakeholders maximizes our impact—making financial well-being more accessible to everyone. Your work doesn’t just represent our credit union; it shapes the future of our community.
Open Positions
Full-Time: North Dallas (Corporate)
- Frequent travel in northern Dallas, Kaufman, Collin, and Greyson counties
Why You're Important
To be a brand ambassador who promotes Neighborhood Credit Union’s visibility and membership growth through involvement in on-site visits at Select Employee Groups (SEG) and postal stations, as well as through networking. This sales position requires the ability to communicate effectively with prospective and current members and to represent the credit union in a positive and professional manner to community, educational, non-profit, postal, and SEG organizations.
Open Locations
Full Time Location: North Dallas (Corporate)
Summary
The Loan Officer is responsible for a high volume of consumer loan applications from current and new members. Communicates effectively with applicants through email and phone. All applications come through phone, internet, or mobile delivery channels. Sales goals for each loan officer are based on loan production ratios as well as product sales in relation to loan volume. The Loan Officer is also responsible for opening new memberships, checking accounts, credit cards, and having a strong knowledge of all credit union products and services to answer any member questions. Loan Officers are expected to build lasting professional relationships with their members.
Open Locations
Full Time Location: North Dallas (Corporate)
Summary
As a Loan Support Specialist, you're the ultimate behind-the-scenes hero ensuring our members' dreams of driving their new car, cruising in their boat, or adventuring in their RV are securely backed by NCU. Your expertise in navigating the complexities of vehicle titles and registrations—both in and out of state—keeps everything running smoothly. Whether you're collaborating with dealers, guiding members through the process, or tackling essential lending services like insurance claims and product adjustments, your role is crucial in safeguarding our loans and delivering exceptional service. You're not just handling paperwork; you're making life easier for our members and bringing peace of mind to every journey they take!
Open Positions
Full Time Locations: Uptown
Why You're Important
You'll be a pivotal force in ensuring our branch's success, overseeing operations, and fostering our front-line staff's development. Your expertise in digital channels and branch technology will empower our members to embrace the convenience of modern banking while receiving exceptional education. As the welcoming face of our branch, you'll guide members and visitors through their transactions and uncover their financial goals, actively suggesting tailored products and services. Lead by example, setting the tone for our team and upholding our commitment to doing right by our members, while embracing Neighborhood Credit Union's core values and mission of building financial relationships in our communities.
Open Positions
Full-Time Locations: None
Part-Time Locations: Uptown Dallas, Grand Prairie
Why You're Important
Get to know and cultivate relationships with members and potential members face-to-face in a branch atmosphere to assist with daily needs and digital experiences, as you educate and cross-sell to help them reach their highest financial potential.
Open Positions
Full-Time Locations: Lancaster
Why You're Important
You're a motivated individual seeking to be part of a forward-thinking team, ready to embrace new technology as a means to better serve our members and the community through digital services. You'll be empowering members through education on the ease and convenience of not only the branch technology, but also the credit union’s digital platform that can serve all of their banking needs.
Check Back For More Opportunities!
We are always posting new job openings in the Dallas and surrounding DFW area. Make sure to check back for more opportunities to become a part of the Neighborhood Credit Union family.
