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Routing Number #311079270


Please contact us by phone at:

214-748-9393 or

1-800-321-3728 toll-free


Please login to Online Banking to send a secure email or chat.


For general inquires, please fill in the form below.



Member Services Hours:
Monday-Thursday 9 a.m.-5 p.m. and 9 a.m..6 p.m. Friday

Lending Department Hours:
Monday-Thursday 8 a.m.-5 p.m. and 8 a.m..6 p.m. Friday


If you have a lost or stolen credit card, please call 800.442.4757.

If you have a lost or stolen debit card, please call 800.682.6075.

Merchant verification, please call 972.629.7895.


Notify us of your travel plans. For your security and protection, please call Member Services at 214.748.9393 if you plan to use your Neighborhood Credit Union credit or debit cards while traveling.


Did you know?

Upon request, members can review or receive a copy of the most recent version of the following credit union documents:
. Balance sheet and income statement
. Summary of the most recent annual audit
. Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies and copies, thereof
. Internal Revenue Service Form 990
Any of the information above can be requested in person at one of our branches or if you would prefer to send a written request, please send requests to: Neighborhood Credit Union, P.O. Box 803476, Dallas, TX 75380-3476.