Contact

Quick Information

Routing Number

311079270

Online Banking Password

Get account access help here.

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Debit Card Assistance

Activation: 866.985.2273

PIN Change: 866.985.2273

Limited Assistance: 866.537.1314

View Debit Card Dispute Information

Credit Card Assistance

855.799.8132

Mailing Address

P.O. Box 803476

Dallas, TX 75380-3476

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FAQs

What is the Neighborhood Credit Union phone number?

Call Center Hours

Monday - Thurs: 9 am to 5 pm

Friday: 9 am to 6 pm

Phone Number

214.748.9393

800.321.3728

Text Us

972.629.7822

Traveling soon?

Notify us of your travel plans. If you plan to use your Neighborhood Credit Union credit or debit cards while traveling, for your security and protection let us know your destination and date range of travel.

On desktop, send a secure message by logging into Online Banking under the Additional Services tab.
Call Member Services at 214.748.9393

Where can I find my routing and account number?

View instructions on how you can find your routing and account number.

Hours of Operation

Member Services Hours:
Monday-Thursday 9 am – 5 pm
Friday 9 am – 6 pm

Lending Department Hours:
Monday-Thursday 8 am – 5 pm
Friday 8 am – 6 pm

Branches:
View our branch locations and hours here.
Find ATMs and Shared Branching locations.
View the Holiday Closings schedule.

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