Contact

Quick Information

Local Phone Number

214.748.9393

Toll-Free Number

800.321.3728

Routing Number

311079270

Debit Card Assistance

Activation & PIN Change: 866.985.2273

Disputes & After Hours: 866.537.1314

Credit Card Assistance

855.799.8132

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FAQs

Hours of Operation

Member Services Hours:
Monday-Thursday 9 am – 5 pm
Friday 9 am – 6 pm

Lending Department Hours:
Monday-Thursday 8 am – 5 pm
Friday 8 am – 6 pm

Branches:
View our branch locations and hours here.
Find ATMs and Shared Branching locations.
View the Holiday Closings schedule.

Traveling soon?

Notify us of your travel plans. If you plan to use your Neighborhood Credit Union credit or debit cards while traveling, for your security and protection let us know your destination and date range of travel.

On desktop, send a secure message by logging into Online Banking under the Additional Services tab.
Call Member Services at 214.748.9393

Where can I find my routing and account number?

View instructions on how you can find your routing and account number.

Are the branch lobbies open on Saturday?

The Dallas Oak Cliff and Waxahachie branches have lobbies open on Saturdays from 9 am until noon but with limited services available compared to Monday-Friday's business hours. For more branch details, visit our Locations page.

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