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New Drive Thru Hours at Neighborhood Credit Union

Published August 2020
Updated: July 7, 2022
To see our current hours of operation click here

New Drive Thru Hours Monday through Friday  

  • 9 AM – 5 PM
  • Brief daily closure 11 AM – 12 PM 
  • Saturday hours Lobbies closed, Video assistance via ITMs open until 12pm. 
  • ITMs open 24/7

General Branch Updates 

  • Members can book virtual appointments and chat in real time with a branch employee for majority of banking needs. 
  • In branch appointments for Safe Box and Notary Services only at North Dallas and Mesquite.  
  • Locations temporarily closed including night drop services: Downtown Dallas and Oak Cliff.
  • Location temporarily closed but will continue night drop services: Waxahachie.   
Branch drive thrus will now be open Monday through Friday from 9 am - 5 pm, with a brief closure from 11 am - 12 pm. Our Saturday hours will remain the same offering drive thru service from 9 am - 12 pm.  

Our Downtown Dallas, Oak Cliff, and Waxahachie locations will remain temporarily closed, as they do not have drive thrus. Waxahachie will continue to offer night drop service. 

With the recent increase in COVID-19 cases, we have had to take several safety precautions. Due to this, we have become short-staffed throughout our locations. We are shifting our hours so that our current employees can assist members to the best of their ability, while still allowing a break for lunch. 
We understand that this may cause longer drive thru wait times for members, so I’d like to remind you that our digital services suite is available 24/7. Avoid the wait altogether and access your account with Online Banking or MyNCU Mobile App. Members can bank anywhere, anytime: 
  • View transactions 
  • Deposit checks up to $2,500 with Mobile Deposit 
  • Make payments 
  • Conduct account-to-account transfers 
  • ...and so much more!  
If you need further assistance, you can always book a virtual appointment and video chat with a branch employee from the comfort of your home.  

We appreciate the understanding and patience of our members during this unusual time. If you have questions, please reach out to us at or by calling (214)-748-9393.  

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Who We Are 

As an active part of the community for 93 years, Neighborhood Credit Union is a not-for-profit financial organization serving the state of Texas with branch locations in Collin, Dallas, Denton, Ellis, and Tarrant counties. With assets topping $1 billion, Neighborhood Credit Union has a continuously growing membership of over 60,000. For more information, call (214) 748-9393 or visit our homepage