Sending Money Safely with Zelle
- Only send money to those you know and trust
- Beware of payment scams
- Treat Zelle® like cash
Why? Because you can’t cancel a payment once it’s been sent if the recipient is already enrolled with Zelle®. And if you send money to someone you don’t know for a product or service you might not receive (like paying for something in advance), you may not get your money back. Keep in mind that sending money with Zelle® is similar to handing someone cash.
Keep in mind that no one from Neighborhood Credit Union will ask you to send them money with Zelle® as a test or to send money to avoid a fraud event.
If a person has already enrolled a U.S. mobile number or email address with Zelle®, you can’t cancel the transaction, so it’s important you get it right the first time.
For more information and videos on how to use Zelle® safely, visit “How to Pay it Safe with Zelle®.”
* U.S. checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes.
Zelle® and the Zelle® marks are property of Early Warning Services, LLC and are used herein under license.
Who We Are
As an active part of the community for 93 years, Neighborhood Credit Union is a not-for-profit financial organization serving the state of Texas with branch locations in Collin, Dallas, Denton, Ellis, and Tarrant counties. With assets topping $1 billion, Neighborhood Credit Union has a continuously growing membership of over 60,000. For more information, call (214) 748-9393 or visit our homepage.