Overdraft Protection Services
Protect Your Checking Account with Overdraft Services
An overdraft occurs when you don't have enough money available in your account to cover a transaction, but we pay it anyway. Neighborhood Credit Union offers the following overdraft protection options:
- Transfer Pay linked to a savings account or Line of Credit. Transfer Pay uses your own money to cover an overdrawn protection.
- Courtesy Pay is a service that pays an overdrawn transaction if you don't have enough money in your account.
- Auto-decline (if not enrolled in either Overdraft Protection service)
Courtesy Pay vs. Transfer Pay
Courtesy Pay is a service we provide where we consider paying a debit card transaction, ATM withdrawal, or ACH even if you don't have enough money in your account at that moment. Some members appreciate the peace of mind that a debit card purchase won't be declined at the store register or paying a bill. Click to learn more about Courtesy Pay.
Transfer Pay uses money from another account of yours instead of temporarily borrowing money from the credit union through Courtesy Pay to cover a debit card transaction, ATM withdrawal, or ACH transaction overdraft. If you have linked a savings account ($5 fee) or Line of Credit (free!) and there are enough funds to cover the transaction, we'll automatically transfer the money from that account, saving you the hassle of a Courtesy Pay fee. Click to learn more about Transfer Pay .
Overdraft Service Fees
| Service | Covered Transactions | Fee | Included |
|---|---|---|---|
| Transfer Pay linked to Savings Account | Checks, ACH, Debit Card, ATM | Free! | Must enroll. |
| Transfer Pay linked to Line of Credit | Checks, ACH, Debit Card, ATM | Free! | Must enroll. |
| Courtesy Pay | Checks, ACH | $34 | Yes |
| Courtesy Pay | Debit Card & ATM | $34 | No, opt-in here. |
Can I have both Courtesy Pay and Transfer Pay?
Yes, you can be enrolled in both Courtesy Pay and Transfer Pay on your checking account. We will first utilize Transfer Pay, but if there are not enough funds in the backup account or you do not have a Line of Credit set up, then Courtesy Pay will be considered to cover the transaction.
If you choose to opt-out of Courtesy Pay or decline to enroll in Transfer Pay, any account without funds to cover the transaction will result in an auto-declined transaction.
Qualifications for Overdraft Protection Services
Transfer Pay does not depend on any qualifications, only that you enroll during opening a checking account or anytime after that.
Courtesy Pay can be applied to any Neighborhood Credit Union checking account. You must be a Neighborhood Credit Union member in good standing, be 18 years of age or older with a valid Social Security Number, have a US address on the account of record, and the account can not be dormant. Click to learn more about Courtesy Pay.
Questions about Overdraft Protection Services?
Don't hesitate to contact our Member Service team.
How to Opt-In for Courtesy Pay
If you did not opt-in to Courtesy Pay when you originally opened your checking account, you are still able to do so later. To opt-in for the Courtesy Pay privilege for ATM and debit transactions, please review the Courtesy Pay Disclosure and choose one of the following options:
- To opt-in electronically, log into your Online Banking (be sure to disable your pop-up blocker if you click this link) and select Courtesy Pay Opt-In Form under the Additional Services menu, or
- Stop by a branch(Opens in a new Window) and complete the form in person, or
- Call our Member Service Center and we will mail or fax the form to you. You can then return the form to us via mail, fax, or at the branch.
Neighborhood Credit UnionP.O. Box 803476Dallas, TX 75380-3476
How to Enroll in Transfer Pay
When you first open your checking account, you are asked if you would like to enroll in Overdraft Protection. If you did not enroll in Overdraft Protection at that time, you are still able to do so later. Simply log into your online banking account on your desktop or through your MyNCU Mobile App and send a secure email or start a secure chat to request enrollment.
Why Neighborhood Credit Union is a great choice for checking, savings, and loans.
With over 90 years of experience, Neighborhood Credit Union knows how to help people reach their financial goals.
We now have several branches across the DFW Metroplex. We proudly provide our members with customized savings accounts and competitive rates.
As a not-for-profit, we pass savings on to you through greater returns. We also invest in technology to offer a top-of-the-class online and mobile banking experience. You can manage your accounts easily through online banking or our mobile app for iOS or Android.
At Neighborhood Credit Union, we’re committed to guiding you every step of the way toward financial security.
