MyNCU Member Protect
Does your family have a safety net if the unexpected hits?
MyNCU Member Protect adds protection for financially-stressful life events such as accidental dismemberment, terminal illness, hospitalization, family medical leave, and the loss of life of a non-protected dependent. Protect your loan balance or loan payments today so your family can worry a little bit less about tomorrow.
Ask your loan officer for more details or send us a message.
Why Choose MyNCU Member Protect
Protection from the Unexpected
It's Simple to Apply
Won't Affect Loan Approval
Financial Peace of Mind
What Does MyNCU Member Protect Cover?
It could mean the difference between excellent and poor credit, bankruptcy, or your family’s financial future.
Protecting your loan balance or loan payments against death, disability, or involuntary unemployment could help protect your finances. This protection could cancel your loan balance or payments up to the contract maximums. Purchasing MyNCU Member Protect is voluntary, won’t affect your loan approval, and it’s simple to apply.
|In the Event of:||Death||Disability||Involuntary Unemployment|
|What Happens:||Protected borrower passes away.||A covered disability occurs due to injury or illness.||A covered job loss occurs.|
UP TO THE CONTRACT MAXIMUMS
|Your payments or loan balance.||Your loan payments.||Your loan payments.|
|You May Be Eligible if You:||Have an eligible loan.||Are a permanent employee who is actively working.¹||Are a permanent employee who is actively working.¹|
Refer a Friend, Earn $100 Cash
Through our Member Referral Program, whenever you refer a new or existing member to Neighborhood CU for an Auto or Personal loan, you can receive $100.00 when the loan has been funded!
Update or View Your Claim
If you currently have MyNCU Member Protect, update or view your open claim by visiting the Claims Portal. You'll need your Claim Number and date of birth to begin.
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Frequently Asked Questions
All consumer loans funded by Neighborhood Credit Union are eligible for MyNCU Member Protect.
Cost for MyNCU Member Protect will depend on how much you finance through your Neighborhood CU loans. Ask your loan officer for more details.
It is as simple as calling 214.748.9393 ex. 2601 or messaging one of our loan officers. They will be able to talk with you further about your needs and will be able to customize a package that's customized especially for you.
Members that have MyNCU Member Protect can start a claim here in the Claims Portal.
Members that have MyNCU Member Protect can check the status of their claim here in the Claims Portal. You'll need your Claim Number and date of birth to begin. If it is a life claim, you'll need the information of the deceased individual.
Your 10-digit claim number can be found within the text, email or mail notification sent to you when you started the claims process. If you cannot locate your claim number, please call 1-800-621-6323.
¹Please contact your loan representative or refer to the Member Agreement for a full explanation of the terms of Debt Protection with MyNCU Member Protect. You may cancel MyNCU Member Protect at any time. If you cancel protection within 30 days, you will receive a full refund of any fee paid.
Your purchase of Debt Protection with MyNCU Member Protect is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions and exclusions may apply.