MyNCU Member Protect
Does your family have a safety net if the unexpected hits?
MyNCU Member Protect adds protection for financially-stressful life events such as accidental dismemberment, terminal illness, hospitalization, family medical leave, and the loss of life of a non-protected dependent. Protect your loan balance or loan payments today so your family can worry a little bit less about tomorrow.
Ask your loan officer for more details or send us a message.
Why Choose MyNCU Member Protect
Protection from the Unexpected
It's Simple to Apply
Won't Affect Loan Approval
Financial Peace of Mind
What Does MyNCU Member Protect Cover?
It could mean the difference between excellent and poor credit, bankruptcy, or your family’s financial future.
Protecting your loan balance or loan payments against death, disability, or involuntary unemployment could help protect your finances. This protection could cancel your loan balance or payments up to the contract maximums. Purchasing MyNCU Member Protect is voluntary, won’t affect your loan approval, and it’s simple to apply.
| In the Event of: | Death | Disability | Involuntary Unemployment |
|---|---|---|---|
| What Happens: | Protected borrower passes away. | A covered disability occurs due to injury or illness. | A covered job loss occurs. |
|
It Cancels:
UP TO THE CONTRACT MAXIMUMS
|
Your payments or loan balance. | Your loan payments. | Your loan payments. |
| You May Be Eligible if You: | Have an eligible loan. | Are a permanent employee who is actively working.¹ | Are a permanent employee who is actively working.¹ |
Ask your loan officer for more details or send us a message.
Refer a Friend, Earn $200 Cash
Through our Loan Referral Program, whenever you refer a new or existing member to Neighborhood CU for an Auto loan, you can receive $200 and $100 for a Personal loan!
Update or View Your Claim
If you currently have MyNCU Member Protect, update or view your open claim by visiting the Claims Portal. You'll need your Claim Number and date of birth to begin.
Explore Neighborhood Credit Union Products
From banking to borrowing, we have everything you need.
Explore Products
Close
| Account Type | Summary | Get Started |
|---|---|---|
| Online Checking accounts |
Choose free checking with high yield interest or cash back, identity protection and shopping rewards, or get a second chance at banking with our Fresh Start Checking account.
|
|
| online Savings accounts |
Prize savings, high yield savings, CDs, Christmas Club, and more. We even have an account for the kids.
|
|
| Certificates of Deposit |
CDs with multiple rates and term length available so that you find the perfect one to fit your investment needs.
|
|
| Auto Loans |
Consistently offering some of the lowest rates available for new, used, or refinancing in the DFW Metroplex.
|
Apply Now |
| Personal Loans |
Consolidate bills, take a vacation, finance repairs, or put cash in your pocket.
|
Apply now |
| Credit Cards |
No annual fees, no balance transfer fee, and a low rate.
|
Apply Now |
| Home Loans |
Home Equity, Home Improvement, Mortgage and refinancing loans with competitive rates.
|
Learn more |
| Insurance |
Everything from Dent Guard to Life Insurance.
|
Learn more |
Refinance your auto loan as low as 5.99% APR*
Now is the perfect time to lock in a low rate on a new car purchase or refinance.
Frequently Asked Questions
All consumer loans funded by Neighborhood Credit Union are eligible for MyNCU Member Protect.
Cost for MyNCU Member Protect will depend on how much you finance through your Neighborhood CU loans. Ask your loan officer for more details.
It is as simple as calling 214.748.9393 ex. 2601 or messaging one of our loan officers. They will be able to talk with you further about your needs and will be able to customize a package that's customized especially for you.
Members that have MyNCU Member Protect can start a claim here in the Claims Portal.
Members that have MyNCU Member Protect can check the status of their claim here in the Claims Portal. You'll need your Claim Number and date of birth to begin. If it is a life claim, you'll need the information of the deceased individual.
Your 10-digit claim number can be found within the text, email or mail notification sent to you when you started the claims process. If you cannot locate your claim number, please call 1-800-621-6323.
¹Please contact your loan representative or refer to the Member Agreement for a full explanation of the terms of Debt Protection with MyNCU Member Protect. You may cancel MyNCU Member Protect at any time. If you cancel protection within 30 days, you will receive a full refund of any fee paid.
Your purchase of Debt Protection with MyNCU Member Protect is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions and exclusions may apply.