Set Up Your Direct Deposit
An automated account switching solution.
Neighborhood Credit Union, powered by ClickSWITCH, makes it easy for you to quickly and securely set up your recurring direct deposits and automatic payments from your previous financial institution account to your new financial institution account.
Switching banks used to be a hassle.
Update automatic payments & direct deposits in one step.
Takes 90 seconds to set up.
Complete in 5 to 15 business days.
It's always secure, fast, and easy.
How to Set Up Your Direct Deposit
Setting up your direct deposit or automatic payments is easy at Neighborhood Credit Union, powered by ClickSWITCH. Switches typically take less than 90 seconds to complete and will be completed within 5 to 15 business days. You’ll need to gather all of your automatic payment and direct deposit information to get your switches started. A previous statement is a great source of information for the automatic payments and direct deposits tied to an account.
Whether you have just opened your new account or still considering Neighborhood Credit Union, getting started with ClickSWITCH is easy! We handle enrolling you and will provide a SwitchTRACK code through an email. You can then log in and activate your ClickSWITCH account through your welcome email.
Members who are enrolled in online banking can easily start a new switch! Click the button below to start, or log into your Online Banking account and click "Direct Deposit Enrollment" under the Additional Services menu tab.
ClickSWITCH, LLC (“ClickSWITCH”) is a third party vendor of Neighborhood Credit Union and account switch services are solely provided by ClickSWITCH. Users are subject to ClickSWITCH Terms and Conditions.
We make it easy to set up direct deposits and automatic payments.
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Frequently Asked Questions
You’ll need to gather all of your automatic payment and direct deposit information to get your switches started. A previous statement is a great source of information for the automatic payments and direct deposits tied to an account.
Yes. ClickSWITCH uses the latest in online encryption protection to gather and store your switch information. Additionally, our facilities adhere to the highest industry standards with regard to the security of your personal information.
The easiest way to check the status of a switch is to look at the “Status” column of your ClickSWITCH account. Switches that have been completed and confirmed your biller or depositor will display a “Completed” status. Switches that are still in process will display a “Mailed” status.
Once a company receives the form, automatic payment and direct deposit switches typically take 5-15 business days. Since the timeframe depends on the company receiving the switch request, it’s always a good idea to review your switch status page for the most current information regarding each switch and to continue monitoring your accounts. Timing for each switch can vary depending on the type of payment or deposit, the biller or depositor and the method needed to switch the payment or deposit.
We display the status for each automatic payment or direct deposit on the home screen under the button titled “View Existing Switches”. If a switch shows a “Completed” there’s no need to contact the biller or depositor. For switches that are marked as “Mailed” for more than 15 business days, you may want to contact the biller or depositor to confirm the status and see if the company needs additional information.
Who We Are
Formerly known as Dallas Postal Credit Union, Neighborhood Credit Union opened its doors to its first members in April 1930, just months after the U.S. stock market crashed. During the Great Depression, when Americans’ trust in financial institutions were at their lowest, Dallas Postal Credit Union won that trust and loyalty of its charter members. In 2001, we officially changed our name to Neighborhood Credit Union, a name that more accurately reflects the diverse base of members from all over the Dallas area.
Neighborhood Credit Union now serves the entire state of Texas with over 61,000 members and assets that top $1 billion. Our ongoing effort to offer members convenient services in their communities and mobile access wherever they go has made us a top-rated credit union in the Dallas-Fort Worth area.