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Neighborhood Credit Union
Routing #311079270
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Routing #311079270
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Routing #311079270

Protect Yourself from Ongoing Scams

Published May 26, 2021

Scam Prevention at Neighborhood Credit Union 

Stay alert, and outsmart fraudsters.  When it comes to your money, don’t share personal info or one-time passcodes on calls, texts or in reply to emails appearing to come from Neighborhood CU.

Protect yourself and call us directly instead at 214-748-9393. At Neighborhood CU, we’ll NEVER call you and ask you to share a passcode, account number, SSN or other information over the phone. If someone asks you for any of these details and says they are from Neighborhood CU, it should raise a red flag. Hang up and call us directly. 

We understand that they may use words that might cause stress or anxiety or that you may be busy and want to get off the phone as soon as possible, so you give away personal information. We ask that if you feel a call is suspicious, hang up and freshly redial our number in order to confirm if we were attempting to contact you.

Who We Are 

As an active part of the community for 93 years, Neighborhood Credit Union is a not-for-profit financial organization serving the state of Texas with branch locations in Collin, Dallas, Denton, Ellis, and Tarrant counties. With assets topping $1 billion, Neighborhood Credit Union has a continuously growing membership of over 60,000. For more information, call (214) 748-9393 or visit our homepage


Text Messaging Scam Alert


Stay Up-To-Date with Ongoing Scams in Your Community