Skip Navigation Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,download Adobe® Acrobat Reader.
Neighborhood Credit Union
Routing #311079270
Close search

What can we help you find?

Routing #311079270
Apply For LoanLoans
Close online banking

Online Banking

Routing #311079270

MyPoints Rewards

A free rewards program for eligible members - no enrollment required!


Every purchase you make with an eligible Neighborhood Credit Union Visa Debit Card adds up to rewards points that can be redeemed for exciting gifts.¹ 

 

How MyPoints Rewards Work 

You earn one point for each $100 spent on a Neighborhood Credit Union Visa Debit Card!¹

Eligible Neighborhood CU Visa Debit Cards are automatically enrolled in the MyPoints reward program and you don't have to register to start earning points. Earn points by using your Neighborhood Credit Union Visa Debit card for every day debit card purchases like groceries, pharmacy, gas station, or online shopping instead of paying with a check, cash, or credit card.  

 

First, Claim Your Account

If you are an eligible member with a debit card, an account within the MyPoints Rewards portal has already been created on your behalf. To claim your account, simply click “Start Here”. Enter the required information and click ”Search”. You must have an email address to claim your account and the account will never expire.

Claim Your Account

 

How to Redeem Your Points 

After you've claimed and signed into your account, redeem your points for great rewards in a breeze. It only takes 100 points to get your first free gift, or you can save your points for bigger, better rewards in the future!

And, when you shop merchants online with your debit card directly through the rewards portal, you can earn up to 50 times more reward points!² 

Debit Card Convenience & Security You Expect


Card Controls at Your Fingertips

Easily turn off and on or cancel your debit card with Card Controls in Online Banking or the MyNCU Mobile App. If you need to report your card lost or stolen, quickly do so with Debit Card Lost/Stolen.




apple iphone and apple watchMobile Wallet

Use your Neighborhood CU debit and credit cards to pay digitally on your devices with Apple Pay, Samsung Pay, Google Pay, and more.







Key in a secure shield iconLock Your Debit Card with MyNCU Card Lock

With MyNCU Card Lock, you can quickly turn off and turn on your debit card, report it lost or stolen, or cancel your card. Visit the MyNCU Card Lock Guide to learn more.  


Contact Us About MyPoints Rewards

Simply call 214-894-1351 or email us at:



Tap Your Card to Pay with Contactless

Clock and a dollar sign icon

Fast

shield icon with a check mark

Secure

Check mark icon

Convenient




Choose the account that's right for you.

We have checking accounts for every stage of life.
Compare Accounts
Close
 Woman holding debit card at bakery counter.

Cash Back Checking

Earn cash back rewards with no minimum balance.

Frequently Asked Questions

If you are an eligible member with a Neighborhood Credit Union debit card, enrollment is not required and an account within the MyPoints Rewards portal has already been created on your behalf. To claim your account, simply click “Start Here”. Enter the required information and click ”Search”. You must have an email address to claim your account.

Eligible accounts will earn points when using your debit card for both in-store and online purchases. You’ll earn one point for every $100 spent with a signature or PIN transaction. In addition, some account holders may receive mailers periodically, offering 100 bonus points for using you debit card 5, 10, 15, 20, or 25 times in one month. To maximize the number of points you will earn, be sure use your debit card instead of check, cash or credit card.

You can also earn extra points by shopping online through the merchants listed in the portal. Simply log in to your account and click on SHOP ONLINE for all of the details.
 

Points are valid for 2 years from the first day of the month in which the Points were issued. Points will be invalid at 12AM on that date, and cannot be redeemed for a reward. Their value will become 0. Deposited certificates and expiration dates can be viewed by clicking on "MyPoints Rewards" and "Certificates."

When you log into the system, your current point balance will be displayed in the top left corner.
You can redeem prizes by clicking on the “Rewards” button in the portal. Search for products by category, number of points or by keyword. Simply click on the prize you wish to order and click “Order”. Verify the shipping information and click the submit button. Then, confirm your order. Most gifts are shipped to arrive within 3 weeks.
Click here to contact someone about MyPoints Rewards.

¹Qualifying transactions must clear your account and post to your account no later than the end of the applicable calendar month to be counted. For example, if a purchase with your card occurs on the last day of the offer month but does not clear your account until the first day of the following calendar month, then that transaction will not be included in the calculation for the month in which you used your card. Rewards in program valued from 100 to 100,000 points. Rewards subject to change without notice and program may be terminated at any time. Points valid for 2 years from the first day of the month in which the Points were issued. Points awarded per checking account. See website for specific program terms. For ongoing card purchases, one point is awarded for every $100 spent with a signature or a PIN transaction. ATM transactions do not apply. Points awarded in relation to dollars spent subject to change without notice.  

²Reward Points vary by retailer. ©2022 Velocity Solutions, LLC.  All rights reserved. 22163709U 

Annual Notice Regarding Non-Visa Pinless Debit Transactions
You may use your checking account Visa Debit Card to initiate both Visa debit transactions and non-Visa debit transactions without using a personal identification number (PIN) to authenticate the transactions. To initiate a Visa debit transaction, you may sign a receipt, provide a card number or swipe your card through a point-of-sale (POS) terminal and choose to route the transaction over a Visa network. To initiate a non-Visa debit transaction, you may enter a PIN at a point-of sale terminal or, for certain bill payment transactions, provide the account number for an e-commerce or mail/telephone order transaction after clearly indicating a preference to route it as a non-Visa transaction. We have enabled non-Visa debit transaction processing on the CU24, Accel, Pulse and Plus network(s). The rights and protections applicable only to Visa debit transactions, including additional consumer liability limits and streamlined error resolution procedures, as described in your Electronic Fund Transfers Agreement and Disclosure will not apply to transactions processed through non-Visa networks. Please contact NCU with any questions you may have regarding this notice.