Neighborhood Credit Union Shares Three Safety Reminders for Using Digital Payments
Three safety reminders for sending and receiving money with Zelle®
Money sent can’t be canceled if the recipient is already enrolled with Zelle®. So, it’s important to only pay those you trust for items you know you’ll receive.
Beware of scams
One example of a payment scam is buying concert tickets at a price that seems too good to be true from a stranger and never receiving the item you paid for. If the seller asks you to use Zelle® to purchase the tickets, you should refuse unless the seller is a person you personally know.
Neither Neighborhood Credit Union nor Zelle® offer a protection program for any authorized payments made with Zelle® – for example if you do not receive the item you paid for or the item is not as described or as you expected.
Treat Zelle® like cash
Confirm you typed your recipient’s information correctly before you send them money. When in doubt, contact your friend to verify the email or U.S. mobile number they used to enroll with Zelle® before you hit “Send.”
Who We Are
As an active part of the community for 93 years, Neighborhood Credit Union is a not-for-profit financial organization serving the state of Texas with branch locations in Collin, Dallas, Denton, Ellis, and Tarrant counties. With assets topping $1 billion, Neighborhood Credit Union has a continuously growing membership of over 60,000. For more information, call (214) 748-9393 or visit our homepage.