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How to: Update Password in Online Banking

Published September 30, 2022

How To: Update Password in Online Banking

Video Captions:

Change your password in Online Banking.  

First, Let's log in.  

Once logged in, click “My Settings” in the top right corner of the screen.  

In My Settings, locate your password and click “Edit”.  

You will be prompted to type in your old password, new password, and then retype your new password. 

You must use a minimum of 6 characters, and must include a mix of numbers, letters, or symbols.  Once done, click “save” - after that your Password has been updated.  

As a reminder, Neighborhood CU will never call, email, or text you and ask for your password or other personal information.  

If you liked this video, you can watch more at 

Who We Are 

As an active part of the community for 93 years, Neighborhood Credit Union is a not-for-profit financial organization serving the state of Texas with branch locations in Collin, Dallas, Denton, Ellis, and Tarrant counties. With assets topping $1 billion, Neighborhood Credit Union has a continuously growing membership of over 60,000. For more information, call (214) 748-9393 or visit our homepage

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