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How To: Card Management in MyNCU Mobile App

Published June 1, 2022 

How To: Card Management in MyNCU Mobile App



Video Captions: 

Manage your Neighborhood Credit Union cards from anywhere with the MyNCU Mobile app

First, log into your account.

Once you are logged in, select “more” in the bottom navigation menu.

Select the “Card Management” icon at the top right.

Once in card management, you can turn your card off with just a tap.

Set Alert and Controls for your card, for all, preferred or blocked transactions, Merchant Type, Transaction type, location type, and spend limits.

Update your card delivery options in a flash.

Lost your card? No need to stress, you can report your card lost or stolen in Card Management.

You can also cancel your card if you no longer wish to use it, but please keep in mind that once your card has been canceled it cannot be undone.

Finally, you can change the nickname of your card within Card Management.

If you like this video, you can watch our other How To series by visiting myncu.com/learn!



Who We Are 

As an active part of the community for 92 years, Neighborhood Credit Union is a not-for-profit financial organization serving the state of Texas with branch locations in Collin, Dallas, Denton, and Ellis counties, as well as the city of Arlington. With assets topping $1 billion, Neighborhood Credit Union has a continuously growing membership of 60,000. For more information, call (214) 748-9393 or visit our homepage