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How to Spot AI Scams

February 26, 2024

Understanding AI Technology: Artificial Intelligence (AI) is a powerful developing tool that can generate convincing digital content to trick consumers, such as emails, messages, or voice calls. These AI-generated communications often appear legitimate, making it difficult to distinguish them from legitimate interactions from humans.

Key Tips to Avoid AI-Generated Scams:

Be Skeptical of Unsolicited Communications: Exercise caution when receiving unsolicited messages, especially from unknown sources. Be wary of any requests for personal or financial information and always verify the identity of the sender before responding.  

Neighborhood Credit Union will never contact you and ask for personal banking information such as account number, passwords, social security number, or PIN numbers.

Check for Red Flags: Look out for common indicators of a potential scam, such as spelling or grammatical errors, unexpected requests, or pressure tactics to act quickly. If something seems off, trust your instincts and proceed with caution. 
Use Trusted Channels: Whenever possible, use trusted communication channels, such as official company websites or verified social media accounts, to contact organizations directly. Avoid clicking on links or downloading attachments from suspicious sources. 
Employ Security Measures: Enhance your online security by using strong, unique passwords and enabling two-factor authentication (2FA) wherever possible. These measures can help prevent unauthorized access to your accounts. 
Report Suspicious Activity: If you encounter a potential scam or suspicious AI-generated communication claiming to be from us, report it immediately. Your reports help us identify and prevent future scams, protecting both you and your fellow members. 
Stay Informed: Stay up-to-date on the latest scams and educate yourself about how to recognize and avoid them. Visit our Privacy and Security Center regularly for updates and resources to help you protect yourself online.


At Neighborhood Credit Union, your security is our top priority. By staying informed and following these tips, you can protect yourself from AI-generated scams and safeguard your personal and financial information online. Remember, if you ever have any concerns or questions, don't hesitate to reach out to us. Together, we can create a safer digital environment for everyone. 

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Who We Are 

As an active part of the community for 93 years, Neighborhood Credit Union is a not-for-profit financial organization serving the state of Texas with branch locations in Collin, Dallas, Denton, Ellis, and Tarrant counties. With assets topping $1 billion, Neighborhood Credit Union has a continuously growing membership of over 60,000. For more information, call (214) 748-9393 or visit our homepage