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Beware of Tax Refund Scams: Protect Your Personal Information

Published January 31, 2024

As we enter tax season, it's crucial to stay vigilant against the cunning tactics of scammers. The Federal Trade Commission (FTC) warns that if you're unexpectedly contacted about a tax refund, it's likely a scam. The IRS has a strict communication protocol and will never reach out via email, text message, or social media to request personal or financial details. Here's how you can safeguard yourself and your community against these deceptive schemes:

Recognize the Red Flags


Scammers are becoming increasingly sophisticated, but their methods often include a few telltale signs. Be wary of any communication that:
  • Claims to be from the IRS but uses email, text, or social media.
  • Pressures you to act quickly or threatens legal action.
  • Asks for personal or financial information.

Avoid Interaction with Suspicious Links 

Do Not Click: Clicking on links within these messages can install harmful malware on your device, compromising your security and allowing scammers access to your information.

Verify Directly with the IRS


Check Your Refund Status: The safest way to confirm any details about your tax refund is through the IRS's official 'Where’s My Refund' tool on their website. This ensures the information is accurate and secure.

Spread the Word


Awareness is a powerful tool against fraud. Sharing your knowledge about these scams can significantly impact your community's safety. 

Inform Others: Talk to friends and family about these tactics. The more people know, the harder it becomes for scammers to succeed.

Stay Informed


The FTC and IRS provide valuable resources and updates on the latest scams. Regularly visiting their websites can keep you informed and one step ahead of scammers. 


As tax season unfolds, remember that knowledge and caution are your best defenses against tax refund scams. By staying informed, verifying information through official channels, and sharing knowledge, you can protect yourself and your community from falling victim to these fraudulent schemes. You can also stay up to date on all things scam and fraud related with our Privacy & Security Center.  

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Who We Are 

As an active part of the community for 93 years, Neighborhood Credit Union is a not-for-profit financial organization serving the state of Texas with branch locations in Collin, Dallas, Denton, Ellis, and Tarrant counties. With assets topping $1 billion, Neighborhood Credit Union has a continuously growing membership of over 60,000. For more information, call (214) 748-9393 or visit our homepage