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Routing #311079270

Real Time Alerts At Neighborhood Credit Union

Updated February 7, 2024
Published May 18, 2022 
Neighborhood Credit Union members can monitor their accounts in real time. Members can utilize Near Real Time Alerts in Online Banking and the MyNCU Mobile app to receive alerts within the hour for high balance, low balance, large deposit, and large withdrawals.  

With Near Real Time Alerts, notifications will be sent within the hour of balance changes during the day instead of the previous once-a-day delivery. This update will enhance the members’ ability to monitor their accounts more efficiently.

Is Near Real Time Alerts the same as Card Management? 

No, Near Real Time Alerts will be a separate service from Card Management. However, both will be located in online banking and the MyNCU mobile app.   

Members with account alerts will not have to make any changes. But for any members wanting to set up new alerts, this can be set up a few different ways: 

Online Banking
  • Additional Services> Mobile Banking and Alerts or Settings
  • My Settings > Alerts & Notifications
MyNCU Mobile App
  • More > Settings > Push Notifications

Is Real Time Alerts for Cards?

Unlike Alerts and Controls, Near Real Time Alerts are for account alerts only and are not for Debit and Credit cards. Debit and Credit cards are different alert types set up within Card Management under Alerts and Controls.  


still screenshot of Online Banking highlighting where to locate real alerts

Screenshot of real time alerts in Online banking
Near Real Time Alerts are Located Under Additional Services in Online Banking 
                          Real Time Alerts Mobile app Example Real time alerts mobile example />

Example of where to locate Push Notifications in Mobile App
An example of Near Real Time Alerts via Text Message  

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Who We Are 

As an active part of the community for 93 years, Neighborhood Credit Union is a not-for-profit financial organization serving the state of Texas with branch locations in Collin, Dallas, Denton, Ellis, and Tarrant counties. With assets topping $1 billion, Neighborhood Credit Union has a continuously growing membership of over 60,000. For more information, call (214) 748-9393 or visit our homepage