Loan Production Specialist
Open Locations
Full-Time: North Dallas CorporateJob Description
The Loan Production Specialists work with members and lending staff to prepare loan documentation. They are responsible for compiling loan documents, as well as reviewing loan applications adhere to Neighborhood Credit Union’s loan policies and procedures. The Loan Production Specialist must communicate professionally with dealers, members, sellers and NCU staff. They must have a robust understanding of all collateralized and personal loan types, to include title work for in and out of the state of Texas.
Duties & Responsibilities
- Assumes responsibility for the effective and timely performance of assigned functions.
- Assembles and verifies accuracy of loan documentation.
- Ensures that loan files contain documents with proper signatures, and other relevant information.
- Coordinates the department's schedule and need for in-office staffing.
- Cross sells credit union products and services.
- Follows all policies and procedures regulated by the credit union as well as governmental policies, procedures, and regulations.
- Assumes responsibility for establishing and maintaining professional business relations with customers, other financial institutions, and merchants.
- Exhibits working knowledge of all loan documents to address member questions.
- Uses phone, email, and text to communicate.
- Promptly and professionally responds to member inquiries.
- Collaborates with members, insurance companies, other Financial Institutions, and third parties to provide a fast and efficient consumer loan funding process.
- Assumes responsibility for establishing and maintaining effective coordination and working relations with Company personnel and with management.
- Communicates effectively and professionally with teammates, other departments, management and third parties
- Follows all policies and procedures regulated by the credit union as well as governmental policies, procedures, and regulations.
- Assists other departments
- Motivated to meet company, personal and departmental goals.
- Assumes responsibility for related duties as required or assigned.
- Maintains understanding of loan policy, products, and services.
- Provides feedback on daily duties to promote process improvements.
- Maintains a good attitude when assigned new processes, new services, and new products.
Requirements
- High school diploma or equivalent (GED); and, six months to one year related experience.
- Knowledge of auto buying process and all consumer loan related functions.
- Knowledge of Credit Union products and services, policies, and procedures.
- Knowledge of credit union computer software (Microsoft Office).
- Knowledge of Lending rules and regulations.
- Comprehensive understanding of direct lending procedures.
- Knowledge of credit union practices culture, rules, and regulations.
Want to be a part of the team?
We hope so! Apply online today.
Neighborhood Credit Union is an Equal Opportunity Employer.