We will be closed Monday, January 21st in observance of Martin Luther King Jr. Day. You can access your account via Online Banking or the MyNCU Mobile App.
Neighborhood Credit Union

Mobile Security Practices

  • Password protect your mobile device.
  • Download signed applications only from trusted sources.
  • For mobile devices using Android operating system, do not enable Android’s “install from unknown sources” feature.
  • Never store usernames and passwords on the device.
  • Keep the mobile device with you or secure the device when not in use.
  • Frequently delete text messages received from the credit union.
  • Notify the credit union and carrier immediately if the mobile device is lost or stolen so that it can be deactivated.
  • Do not modify the mobile device as it may disable important security features.
  • Install antivirus or VPN software.
  • Check your credit union account frequently and notify the credit union of any unauthorized transactions.
  • Do not respond to text messages requesting personal information, such as social security numbers, credit/debit/ATM card numbers, pin number, and account numbers.
  • Do not open attachments or click on links contained in emails received from unfamiliar sources.
  • If you purchase a used or refurbished phone, check it for pre-loaded malware or viruses that can be used to steal your data.
  • Confirm that your Bluetooth technology is set to a high security mode so that you must approve any connections or downloads before they are made.
  • Always disable your phone’s Bluetooth function when it is not in use.
  • Do not automatically connect to Wifi networks and do not bank on public networks.
  • Neighborhood Credit Union will never contact our members requesting account information via phone, email, or text message.