Midland Branch Closing January 31, 2017
When Neighborhood Credit Union and Pegasus Community Credit Union merged earlier this year, we began evaluating how to continue to provide the best services to the entire membership, recognizing that some individual members might be negatively impacted by these evaluations and the resulting decisions. After a thorough assessment, we will be closing the Midland branch location on January 31, 2017.
In order to help make this transition for our Midland members and employees, we are reducing the Midland branch hours beginning October 17, 2016. The new hours will be Monday 9:00 am – 4:00 pm, Wednesday 9:00 am – 1:00 pm, and Friday 9:00 am – 4:00 pm.
We want to ensure that you and our Midland employees are taken care of in your city. You will continue to have access to all of your Neighborhood CU accounts via Online Banking, our MyNCU Mobile app, by calling our Member Service Center or by visiting a nearby Shared Branching location. We sincerely hope that you continue your Neighborhood CU membership using our various remote delivery channels.
If a remote membership is not your ideal way to interact with your credit union and you prefer to have a local branch, we completely understand. Our friends at My Community Federal Credit Union in Midland would love to help you with all of your local banking needs. My Community FCU offers similar products and services to what you have at Neighborhood CU, and of course, their friendly team will be there to help you every step of the way. Our Midland Neighborhood CU employees will also begin working at My Community FCU during the transition and following the branch closing in 2017, so you will know a familiar face if you move over there.
We apologize for any inconvenience this transition may cause you. We thank you for your continued membership and look forward to continuing to provide you with service through Online Banking, our Member Service Center or the Shared Branching network.