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Neighborhood Credit Union

Updated: *HOME DEPOT Data Breach*

*Updated September 25, 2014

As you may have heard by now, Home Depot and Dairy Queen experienced a security breach in which credit and debit cards were compromised.

Home Depot’s initial investigation shows that there is a potential risk on transactions from April through September. Dairy Queen initial investigation shows that there is a potential risk on transactions from August through September.

Continue to monitor all of your bank accounts, including Debit and Credit Cards.

If you suspect unauthorized activity, please contact Neighborhood Credit Union right away at 214-748-9393. You will be receiving communication from us if we find your account may be at risk.

Please check the Home Depot Corporate website for updates.

September 10, 2014

Adding to a list of retailers affected by data breaches, Home Depot has confirmed that it’s payment data systems have been breached at its U.S. and Canadian store locations and is investigating.

Home Depot is offering free identity protection services to those who they determine may be affected. Read Home Depot’s full press release here.

Neighborhood Credit Union is committed to protecting your accounts and is proactively monitoring this situation. We will update this post as more information is available.

To educate and protect yourself from malware, fraud and other security threats, please visit our Resources section on our website and utilize best online security practices below.

Best Security Practices

  • Install real-time antivirus and antispyware and allow for automatic scanning and updates.
  • Install security updates to the operating system and all applications as they become available.
  • Install a firewall and secure wireless networks.
  • Do not open attachments or click on links contained in emails received from unfamiliar sources.
  • Use strong passwords and avoid common answers such as pet names and birthdates.
  • Do not use computers accessible to the public to conduct transactions online.
  • Log out of online banking when you finished with your session.
  • Consider using a bootable operating system when conducting transactions online configured with only the service and applications needed to perform financial transactions. Any malware that exists on the computer would not impact the user using the bootable flash drive.
  • Neighborhood Credit Union will never contact our members requesting account information via phone, email, or text message.
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