Convenience Services at Neighborhood Credit Union
A network of services that allow your banking experience to be more convenient and on your schedule.
Explore Our Convenience Services
Surcharge-Free ATM
Looking for a surcharge-free ATM? Use our locator to find Neighborhood Credit Union branch locations or surcharge-free ATM locations nearest you.
Send Us a Text
Need Member Services but can't talk on the phone? Send them a text! Open your MyNCU Mobile App, click on More and then click on Text.
Text Message Banking
Login to Online Banking. Under the Additional Services Tab, click on Mobile Banking + Alerts and follow the on screen steps. After Activation, text 454545 and input a keyword to use text message banking.†
Text Message Keywords
BAL = Primary Account Balance
BAL CHK = Checking Account Balance
BAL SAV = Savings Account Balance
BAL ALL = All Account Balances
LAST = Last Five (5) Transactions
TRANS = Transfer Funds
HELP = Help on Keywords
STOP = Un-enroll From Text Message Banking Service
MyNCU Mobile
Bank on the go with our award winning mobile app! Securely and conveniently check your account balance, deposit checks, pay friends and family, make transfers, and more.
More Convenience and Mobile Services
Courtesy Pay
Protect your checking account with overdraft protection! Opt-in for the Courtesy Pay privilege for ATM and debit transactions.
Direct Deposit
You can authorize your employer or the government to directly deposit your funds into the Neighborhood Credit Union accounts of your choice.
Safe Deposit Boxes
Safe deposit boxes are available at the Mesquite and North Dallas branches with low annual costs and in a wide variety of sizes to meet your needs.
Wire Transfers
We offer both domestic and international wire services. For more information, send us a message.
Mobile Deposit
Conveniently deposit your check through your MyNCU Mobile App with the click of a button.
MyNCU Card Lock
Quickly and easily turn off and on, report lost or stolen, or cancel your debit card on the MyNCU Mobile App.
Deposit Accounts & Loans We Offer
Take advantage of Neighborhood Credit Unions excellent rates and low fees. Check out all of the deposit account and loan types that we have available.
View All PRODUCTS
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| Account Type | Summary | Get Started |
|---|---|---|
| Online Checking accounts |
Choose free checking with high yield interest or cash back, identity protection and shopping rewards, or get a second chance at banking with our Fresh Start Checking account.
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| online Savings accounts |
Prize savings, high yield savings, CDs, Christmas Club, and more. We even have an account for the kids.
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| Certificates of Deposit |
CDs with multiple rates and term length available so that you find the perfect one to fit your investment needs.
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| Auto Loans |
Consistently offering some of the lowest rates available for new, used, or refinancing in the DFW Metroplex.
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Apply Now |
| Personal Loans |
Consolidate bills, take a vacation, finance repairs, or put cash in your pocket.
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Apply now |
| Credit Cards |
No annual fees, no balance transfer fee, and a low rate.
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Apply Now |
| Home Loans |
Home Equity, Home Improvement, Mortgage and refinancing loans with competitive rates.
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Learn more |
| Insurance |
Everything from Dent Guard to Life Insurance.
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Learn more |
Financial Management Software
Fine-tune and track your spending habits and financial goals with ease from our Money Management dashboard.
Frequently Asked Questions
As a first-time user, we make it easy for where you will login to Online Banking yourself directly. View our short and easy instructions here.
Neighborhood Credit Union's routing number is 311079270. Click here on how to find your account numbers.
If you need online banking credential help, get account access help here.
It's easy to recover or reset your login info from the mobile app. View the instructions here.
‡Please note: ATM transactions may still assess a surcharge or fee, check individual location for details. “Surcharge” refers to the fee other financial institutions charge for using their ATM machines. Neighborhood Credit Union has a $1.95 per transaction fee for any ATM inquiry or withdrawal not made at one of our branches. See Rates & Fees page for current rates.
†Text Message Banking service is free, however standard data or messaging rates may apply. Check with your mobile carrier for data or messaging details and information