Contact Us Neighborhood Credit Union
Routing Number #311079270
By Secure Email or Chat:
Please Login to Online Banking to send a secure email or chat.
For General inquiries:
Please fill in the form below. Please do not submit any confidential information using this form. If you need to send us confidential information please login to Online Banking to send a secure email or chat.
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Questions? View our Online and Mobile Banking FAQs.
Member Services Hours:
Monday-Thursday 9 a.m.-5 p.m. and 9 a.m.–6 p.m. Friday
Lending Department Hours:
Monday-Thursday 8 a.m.-5 p.m. and 8 a.m.–6 p.m. Friday
Debit Card Assistance:
After Hours: 888.526.0404
Lost or stolen: 800.682.6075.
Credit Card Assistance:
Lost or stolen: 800.442.4757.
Please call 972.629.7895.
Notify us of your travel plans. For your security and protection, please call Member Services at 214.748.9393 if you plan to use your Neighborhood Credit Union credit or debit cards while traveling.
Did you know?
Upon request, members can review or receive a copy of the most recent version of the following credit union documents:
• Balance sheet and income statement
• Summary of the most recent annual audit
• Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies and copies, thereof
• Internal Revenue Service Form 990
Any of the information above can be requested in person at one of our branches or if you would prefer to send a written request, please send requests to: Neighborhood Credit Union, P.O. Box 803476, Dallas, TX 75380-3476.