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Neighborhood Credit Union

Contact Us at Neighborhood Credit Union

Quick Information

Routing Number:

Online Banking Password:
Get account access help here.

View our Online and Mobile Banking FAQs.

Debit Card Assistance:
Activation and Automated PIN Change: 866.985.2273
After Hours: 866.537.1314

Credit Card Assistance:

Text Us

For quicker service, chat with a Member Services Representative by texting 972.629.7822 or click on the button below:

Quick Balance or Transaction History:
Send a text to 454545.

Message Us

Please DO NOT submit any confidential information using this form. If you need to send us confidential information please login to Online Banking to send a secure email or chat under the Additional Services tab.

*By clicking Submit, I agree to be contacted via email or phone in response to my message submitted here.

Call Us



Will You Be Traveling Soon?

Notify us of your travel plans. If you plan to use your Neighborhood Credit Union credit or debit cards while traveling, for your security and protection let us know your destination and date range of travel.

  • On desktop, send a secure message by logging into Online Banking under the Additional Services tab.
  • Call Member Services at 214.748.9393


Member Services Hours:
Monday-Thursday 9 am – 5 pm
Friday 9 am – 6 pm

Lending Department Hours:
Monday-Thursday 8 am – 5 pm
Friday 8 am – 6 pm

View our branch locations and hours here.
Find ATMs and Shared Branching locations.
View the Holiday Closings schedule.

Did you know?

Upon request, members can review or receive a copy of the most recent version of the following credit union documents:

  • Balance sheet and income statement
  • Summary of the most recent annual audit
  • Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies and copies, thereof
  • Internal Revenue Service Form 990

Any of the information above can be requested in person at one of our branches or if you would prefer to send a written request, please send requests to: Neighborhood Credit Union, P.O. Box 803476, Dallas, TX 75380-3476.