Neighborhood Credit Union

Card Lock is Here

screenshot of mobile phone

We’re excited to announce that Card Lock is here! What is Card Lock exactly? It’s a fancy way of saying that you now have the ability to turn your debit card on and off within the MyMCU Mobile app and Online Banking.

Your account and debit card security are top priorities and we wanted to give you a way to always be able to monitor and control your debit card. If you happen to walk out of a restaurant and leave your debit card, you can go into your mobile app and turn it off while you go back to get it. Once you have it back, you can simply turn it back on.

If your card is lost or stolen, you can also immediately report it in Online Banking or your mobile app and opt to have a new debit card sent to you. It’s also possible for you to cancel your card as well.

Don’t forget that you can always go to our North Dallas or Arlington branch to have a new debit card instantly issued if you don’t want to wait for one to be mailed to you.

If you have any questions regarding MyNCU Card Lock, you can find more information and frequently asked questions on our website.