Visa Debit Card

Use your Neighborhood Visa Debit Card everywhere worldwide that Visa debit cards are accepted with no annual fee.

Activate Your Debit Card

Call toll-free at 1.866.985.2273 to activate your new Visa debit card.

Lock Your Debit Card with MyNCU Card Lock

With MyNCU Card Lock, you can quickly and easily turn off and turn on your debit card, report it lost or stolen, or cancel your card. Visit the MyNCU Card Lock page to learn more.

Will You Be Traveling Soon?

Notify us of your travel plans. If you plan to use your Neighborhood Credit Union credit or debit cards while traveling, for your security and protection let us know your destination and date range of travel.

  • On desktop, send a secure message by logging into Online Banking under the Additional Services tab.
  • Call Member Services at 214.748.9393

Instant Debit Cards

If you are needing a replacement debit card immediately, our Arlington and North Dallas branches offer instant issued debit cards Monday through Friday from 9am until 5pm.

Annual Notice Regarding Non-Visa Pinless Debit Transactions

You may use your checking account Visa Debit Card to initiate both Visa debit transactions and non-Visa debit transactions without using a personal identification number (PIN) to authenticate the transactions. To initiate a Visa debit transaction, you may sign a receipt, provide a card number or swipe your card through a point-of-sale (POS) terminal and choose to route the transaction over a Visa network. To initiate a non-Visadebit transaction, you may enter a PIN at a point-of sale terminal or, for certain bill payment transactions, provide the account number for an e-commerce or mail/telephone order transaction after clearly indicating a preference to route it as a non-Visa transaction. We have enabled non-Visa debit transaction processing on the CU24, Accel, Pulse and Plus network(s). The rights and protections applicable only to Visa debit transactions, including additional consumer liability limits and streamlined error resolution procedures, as described in your Electronic Fund Transfers Agreement and Disclosure will not apply to transactions processed through non-Visa networks. Please contact NCU with any questions you may have regarding this notice.