Credit Dispute

To assist you in completing your credit report dispute, please read the following before proceeding.

Neighborhood Credit Union reports credit information as of the end of the month, within five business days thereafter. We report to the following credit reporting agencies, who may take up to three weeks to update their records from the monthly data: Equifax, Experian, and TransUnion.

One free copy of your credit report is available to you each year at www.annualcreditreport.com or by calling 1-877-322-8228. Alternatively, you can obtain credit reports and other information for a fee by clicking the link to one of the credit reporting agencies listed above.

The form accessed below can be used to dispute Neighborhood Credit Union provided information that appears, or you feel should appear, on your credit report. A copy of your credit report may assist you in completing your dispute.

If you want to speak to a representative, please contact the Credit Disputes Department. The Credit Disputes Department office hours are 9:00 a.m. to 5:00 p.m. CST, Monday through Friday. To contact the Credit Disputes Department:

Mail: Neighborhood Credit Union
Attention: Credit Dispute
13651 Montfort Dr
Dallas, TX 75240

E-mail: CreditDisputes@myncu.com

Telephone:  214.748.9393 or 800.321.3728

Click here for the credit union's dowloadable Credit Report Dispute form.