VISA Debit Card

Traveling Soon? Make sure that your NCU VISA debit card travels with you safely and securely. When traveling to Arizona, North Carolina, or outside of the U.S., please call us at 214.748.9393 or toll-free at 800.321.3728 to ensure that you have uninterrupted access to your card.

The Neighborhood Credit Union VISA Debit Card is an ATM and debit card in one. Use your VISA Debit Card everywhere that VISA debit cards are accepted - no more writing checks and no annual fee. The card works like a check coming straight from your checking account.

You can also use your Neighborhood Credit Union VISA Debit Card to make withdrawals through ATMs and PULSEPAY point-of-purchase terminals. Remember to select CREDIT and sign for your purchase (when you do not need cash back) to protect yourself against unauthorized transactions.

• Withdraw cash
• Transfer funds between savings and checking
• Inquire about account balances
• Can be used worldwide anywhere VISA Debit cards are accepted

The Neighborhood Credit Union VISA Debit Card is a safe and convenient alternative. To request a VISA Debit Card or for more information, contact our Member Services Department at 214.748.9393, 800.321.3728 or ms@myncu.com.

Lost or Stolen Debit Card: If your debit card is lost or stolen, please call 800.472.3272.

ANNUAL NOTICE REGARDING NON-VISA PINLESS DEBIT TRANSACTIONS

You may use your VISA Debit Card to initiate both VISA debit transactions and non-VISA debit transactions without using a personal identification number (PIN) to authenticate the transactions. To initiate a VISA debit transaction, you may sign a receipt, provide a card number or swipe your card through a point-of-sale (POS) terminal and choose to route the transaction over a VISA network. To initiate a non-VISA debit transaction, you may enter a PIN at a point-of sale terminal or, for certain bill payment transactions, provide the account number for an e-commerce or mail/telephone order transaction after clearly indicating a preference to route it as a non-VISA transaction.  We have enabled non-VISA debit transaction processing on the CU24, Accel, Pulse and Plus network(s). The rights and protections applicable only to VISA debit transactions, including additional consumer liability limits and streamlined error resolution procedures, as described in your Electronic Fund Transfers Agreement and Disclosure will not apply to transactions processed through non-VISA networks. Please contact NCU with any questions you may have regarding this notice.